Shipping Policy

Overview

Thank you for shopping with Bitsy Bundle. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.

Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During periods of high order volume, processing times may be slightly extended.

Shipping Times

Estimated delivery times may vary depending on your location:

• Domestic Shipping: 5–10 business days

• International Shipping: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the products ordered. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to become available.

Delays and Delivery Issues

While we strive to meet all estimated delivery times, delays may occur due to:

• Weather conditions

• Customs processing

• Carrier delays

• High shipping volumes

• Other unforeseen circumstances

Bitsy Bundle is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately. We cannot guarantee address changes once an order has been processed.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you need additional assistance, our support team will be happy to help investigate the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging so we can assist you promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page. We are always happy to help.

Thank you for choosing Bitsy Bundle.